{
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  "basics": {
    "name": "Ryan Detzel",
    "label": "Full-Stack Engineer · AI-Augmented Development & Agent Tooling",
    "email": "ryan@detz.net",
    "url": "https://ryandetzel.com",
    "summary": "Full-stack engineer with 20+ years building production systems across startups and at scale. Currently focused on AI-augmented development — building MCP servers, async and cloud agents, agent skills, and the security and governance tooling that lets teams deploy them safely.",
    "location": { "region": "Greater Boston Area", "countryCode": "US" },
    "profiles": [
      { "network": "LinkedIn", "username": "ryandetzel", "url": "https://linkedin.com/in/ryandetzel/" }
    ]
  },
  "work": [
    {
      "name": "Zapier",
      "position": "Senior Software Engineer (Revenue → AI Dev / Internal Tools)",
      "startDate": "2024-03",
      "highlights": [
        "Selected for two tiger teams (Resellers and Workspaces) for delivery velocity and product drive, shipping internal products on small teams that grew the customer base.",
        "Owned the company's entitlements system end-to-end — foundational for catalog growth and the move upmarket into Enterprise.",
        "Selected for the newly formed internal AI dev team; build and ship MCP servers, agent skills, and async/cloud agents.",
        "Lead security, privacy, and governance for internal agents — sandboxing, scoping, and secret access."
      ]
    },
    {
      "name": "Nebula.io",
      "position": "Engineer Lead",
      "startDate": "2022",
      "endDate": "2024",
      "highlights": [
        "Engineered an event-driven ETL pipeline, improving data processing speed by 90% and reducing costs by 85%.",
        "Built an email and text messaging platform automating client communications with NLP branching and ML-driven decisions.",
        "Crafted an advanced Retrieval-Augmented Generation (RAG) system transforming the company's data processing capabilities.",
        "Introduced a serverless architecture, yielding a 70% improvement in deliverability and 40% infra savings."
      ]
    },
    {
      "name": "Twitter",
      "position": "Senior Full-Stack Engineer (Tech Lead)",
      "startDate": "2015",
      "endDate": "2022",
      "highlights": [
        "Designed internal tooling that enabled millions of new push notifications, adding ~300k new daily active users.",
        "Saved over $50k/year in infra and cut deployment time by 50% by refactoring backend APIs.",
        "Grew the team from three to twelve engineers in under eight months via a new interviewing process.",
        "Led the team's Privacy & Data Protection (GDPR) initiative.",
        "Increased video watch time by 25% with publisher audience-timing insights."
      ]
    },
    {
      "name": "TapJoy",
      "position": "Staff Engineer",
      "startDate": "2014",
      "endDate": "2015",
      "highlights": [
        "Migrated core ad services from Ruby to Go/Scala, serving ads 30% faster.",
        "Reduced Time to First Byte on web ads by 70%, increasing ad views by over 200%.",
        "Built an A/B testing suite generating tens of thousands in new ad revenue."
      ]
    },
    {
      "name": "TalkTo (acquired by Path)",
      "position": "Engineer",
      "startDate": "2013",
      "endDate": "2014",
      "highlights": [
        "Developed tools that increased agent productivity by 30%, leading to 50% more call completions.",
        "Built a Twilio soundboard increasing call throughput by over 25%.",
        "Developed and maintained the iOS and Android apps."
      ]
    },
    {
      "name": "CustomMade Ventures",
      "position": "Architect / VP Engineering",
      "startDate": "2010",
      "endDate": "2012",
      "highlights": [
        "Ran A/B tests to find the optimal price point, increasing revenue by 15% while retaining 98% of customers.",
        "Lowered site response time by 50% through refactoring and caching.",
        "Cut the monthly bill by ~20% by moving data-processing jobs to AWS spot instances."
      ]
    },
    {
      "name": "Chitika",
      "position": "Principal Engineer / Director of Engineering",
      "startDate": "2008",
      "endDate": "2010",
      "highlights": [
        "Brought the Hadoop cluster in-house, saving ~$50k/year and doubling storage capacity.",
        "Built ad-serving systems targeting likely-to-click users, improving click-through rate by 60%."
      ]
    }
  ],
  "education": [
    {
      "institution": "Plymouth State University",
      "studyType": "B.S.",
      "area": "Computer Science"
    }
  ],
  "skills": [
    { "name": "AI / Agents", "keywords": ["MCP (Model Context Protocol)", "AI agents (async & cloud)", "Agent skills", "Claude Code", "RAG", "Prompt engineering", "LLM application development"] },
    { "name": "Languages", "keywords": ["Python", "TypeScript", "JavaScript", "Scala", "Java", "Go", "Ruby", "Swift", "Objective-C"] },
    { "name": "Frameworks", "keywords": ["Django", "FastAPI", "Flask", "React", "Redux", "Rails", "Express", "Node.js"] },
    { "name": "Data", "keywords": ["Postgres", "MySQL", "MongoDB", "Cassandra", "Redis", "Elasticsearch", "Hadoop"] },
    { "name": "Cloud / Infra", "keywords": ["AWS", "GCP", "Cloudflare (Workers, D1, R2, KV)", "Docker", "Kubernetes", "Snowflake"] }
  ],
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}